Employer: United Bus Technology, Inc.
Job Location: McLean, VA
Provide technical support for various electronics product development and maintenance for the coach/bus industry.
-Conduct product support engineering for a specific MegaWifi and iCloud management product and group of products after transfer from design Phase to Product Development, Qualification and 4G LTE WiFi to High Volume Production.
-Interface with product design, device, process, test, and reliability engineering to solve problems, sustain products with cost reduction and yield improvements with different technical features for platforms created by UBT for the coach/bus industry.
-Perform failure analysis on qualification fails, test flow fails, define root causes of yield loss, and drive for improvements in the test flow to improve yield, quality and test times for DC Trail eTour Guide, OCC applications, Netbox portal products.
-Review work at Nexbox AD and Pro, preload, test, customize content for the customer, handle support cases, writing guides, technical how-to articles, analyze support cases and customer requirements while working with the product teams to enhance the product features.
-Perform troubleshoot and analyze complex problems for Netbox pro: preload, test with the engineering department, configure devices depending on different carrier (AT&T, Verizon or T-mobile), customize content for the customer, handle support cases, writing guides.
-Support commissioning of electrical equipment as installed by maintenance, turnaround, and project activities to support the service platforms operations.
-Ensure Monthly electrical equipment PPMs are completed on schedule and per Dow specifications and review results to ensure reliable operation for the supporting operation of the platforms.
-Minimum a Bachelor’s Degree in Telecommunications or Electronics Engineering related field.
-Minimum 6 months of work experience in electronics product design and development.
Please mail a copy of your resume with a cover letter to firstname.lastname@example.org